{"id":1336,"date":"2019-06-27T15:11:42","date_gmt":"2019-06-27T13:11:42","guid":{"rendered":"https:\/\/www.foretadrenaline.com\/rennes\/?page_id=1336"},"modified":"2025-03-19T15:46:48","modified_gmt":"2025-03-19T14:46:48","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.foretadrenaline.com\/rennes\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
Founded in Brittany, For\u00eat Adr\u00e9naline was created in 2004 with a first amusement park in Carnac, in Morbihan, then in Rennes, in the Gayeulles park, and lastly in 2018, a third one in Saint-P\u00e8re named \u201cCorsaire Aventure\u201d for its proximity to the city of Saint-Malo, capital city of the privateers and old ships.<\/p>\n\n\n\n
There are therefore 3 parks.<\/p>\n\n\n\n
If booked online, discounts are available on certain departures. No pre-payment is required, all payment are to be done on site. Equipment is provided on arrival. Feel free to contact us at +332 90 84 00 20 (Carnac), +337 81 40 78 11 (Saint-P\u00e8re), +336 31 05 57 80 (Rennes).<\/p>\n\n\n\n
I WANT TO BOOK:<\/strong><\/p>\n\n\n\n Get 2\u20ac off for every entrance! It is free and you can pick it up at the reception. There are courses for different ages starting at 2 years old.<\/p>\n\n\n\n There is free parking lot at the entrance of the park and bicycle parking nearthe front desk. Disabled and camper spots are also reserved for you.<\/p>\n\n\n\n Remember to come 15 minutes before the time you want for the equipment and security briefing before going on the courses. Choice of package:<\/p>\n\n\n\n Yes, we welcome people with disabilities: mental, visual, hearing and motor. Climbing in the trees can be done under certain conditions:<\/p>\n\n\n\n We provide safety equipment (harnesses). You don\u2019t need a helmet and gloves for the activity. However, you can bring your own equipment (helmet and gloves) if you wish. Otherwise we sell gloves at the rfront desk at the price of \u20ac3 per pair.<\/p>\n\n\n\n We advise you to wear a sporty and casual outfit. Footwear that does not hold the ankle, skirts, dresses, open-toes shoes and heels are prohibited. Hair must be tied. Piercings as well as T-shirts or tank tops revealing the belly are STRONGLY NOT RECOMMENDED.<\/p>\n\n\n\n In case of rain don\u2019t forget your waterproof coat.<\/p>\n\n\n\n Thunderstorm or heavy rain can change park opening times.<\/p>\n\n\n\n A weather check is done daily in the morning and the afternoon.<\/p>\n\n\n\n If it rains, the activity will continue and you will be able to climb in the trees because they protect you from the rain. If it rains too much, we will temporarily stop the activity, waiting for a respite, for your safety. In case of storm the park closes.<\/p>\n\n\n\n Sheltered tables are at your disposal in our park.<\/p>\n\n\n\n We sell regional biscuits and local, fresh, non-alcoholic and bio beverages. Don\u2019t forget your water bottle because there is no drinking water point in the park.<\/p>\n\n\n\n Yes, this is possible and sorting bins are at your disposal in the park.<\/p>\n\n\n\n Entry to the park remains free of charge for those staying on the ground and not doing the activity.<\/p>\n\n\n\n Exhibitions are set up in the park. You can follow your children\/friends on the courses from the ground. You can also take a walk in the forest or relax on the deckchairs available to you on the terrace and read a book quietly while sipping a cold drink.<\/p>\n\n\n\n During certain periods, you can also come and pick up the many mushrooms or chestnuts.<\/p>\n\n\n\n Pets are welcome at the park as long as they are on a leash.<\/p>\n\n\n\n Free lockers are available at the equipment platform to put your stuff during the activity.<\/p>\n\n\n\n Enjoy 18 acrobatic courses from 1m to 17m (3 to 56ft) high and a Tramp\u00d4forest\u00ae park (net courses without harnesses) up to 10m (33ft) high.<\/p>\n\n\n\n They must be supervised by an adult at all times. This course is designed so that the adult can accompany the child from the ground. The accompanying adult doesn\u2019t pay an admission fee. If two adults accompany the child you can each take turns looking after the child and participating in the adult activity. You will only pay for one adult entry in this case. However the security briefing will be mandatory for both adults.<\/p>\n\n\n\n We require at least a ground supervision (free of charge). If your child climbs the \u201cKoala\u201d or \u201cIguane\u201d courses, you have to climb with them. In this case you will only pay a Kid 1 accompanying adult price (13\u20ac). For groups of 2 adults or more, only one adult gets the Kid 1 accompanying adult price. The other adults pay full adult price (23\u20ac) if they want to climb on other courses.<\/p>\n\n\n\n They can climb independently, but an adult has to watch them from the ground. As for the Kid 1, an adult can accompany them by paying a reduced Kid 2 accompagnying adult price (16\u20ac). You can also pay full adult price (23\u20ac) to have access to all the courses of the park.<\/p>\n\n\n\n They can climb independently, but an adult has to be present in the park.<\/p>\n\n\n\n The adult doesn\u2019t have to stay in the park but in that case, they must sign a parental discharge at the front desk.<\/p>\n\n\n\n If the child or teenager is between two age categories or wants to follow the upper age category, they may be able to move into it under certain conditions:<\/p>\n\n\n\n In that case, you will have to go back to reception to pay an additional fee.<\/p>\n\n\n\n The safety briefing at the beginning of the activity is MANDATORY even if you have already done acrobatic courses in the trees in another park or at For\u00eat Adr\u00e9naline in previous years.<\/p>\n\n\n\n If you have already been to For\u00eat Adr\u00e9naline in the current year, we will check your knowledge of the park\u2019s instructions (legal obligation). You can tell us at the reception and at the equipment platform and we will then allow you access to the courses by only having you go on our test course before our general briefing.<\/p>\n\n\n\n We ask you to arrive 15 minutes before the departure time for payment and harnessing. This way, at the time of departure, all customers are equipped and the briefing begins.<\/p>\n\n\n\n If you arrive late we will do our best but it is possible that, depending on the attendance, we may have to move you to the next departure (10 minutes minimum waiting). There is also a risk that you may not be able to participate in this activity that day if all departures are fuly-booked or if this is the last departure of the day. On the other hand, your reservation is made without advance payment, we are in a relationship of trust with our customers but we cannot keep and guarantee your reservation beyond 15 minutes late. For your comfort and the respect of other customers, thank you for being on time or early to enjoy the pleasant surroundings.<\/p>\n\n\n\n If the child wishes to take a course in his category but does not have the required size, they may be able to access it on one condition: ask the permission of one of the operators on site.<\/p>\n\n\n\n We recommend that they be accompanied in height by a person of the right size so that they help them to progress on the course.<\/p>\n\n\n\n A video briefing + a test course supervised by a qualified operator will be given to you.<\/p>\n\n\n\n In our park we operate with the continuous lifeline system on all courses. This allows you to be attached from the beginning of the course to the end and to practice the activity in complete safety. Unlike the double carabiner system, you have no way of unhooking yourself without the intervention of an operator.<\/p>\n\n\n\n A forest expert and a game control expert check the site every year and we are audited regularly by the DDCS.<\/p>\n\n\n\n Furthermore, the For\u00eat Adr\u00e9naline company employs and trains state-of-the-art builders (we build tree climbing and net courses all-around France and abroad).<\/p>\n\n\n\n We rely on a maximum weight of 100kg (15.5 Stone), the morphology of the person as well as their physical fitness (regular sports activity) are taking into account.<\/p>\n\n\n\n SEE THE PRICES:<\/strong><\/p>\n\n\n\n For companies or a group of more than 15 persons, please make your booking request on the contact form by clicking on the \u201ccontact us\u201d button on our website foretadrenaline.com<\/a> or by calling us.<\/p>\n\n\n\n Any complaint must be addressed to the For\u00eat Adr\u00e9naline or Corsaire Aventure parks customer service :<\/p>\n\n\n\n After having referred the matter to the customer relations department and in the absence of a satisfactory response within 60 days, the customer may refer the matter to the Tourism and Travel Mediator, whose contact details and procedures for referral are available on its website: mtv.travel<\/a><\/p>\n\n\n\n
\n\n\n\nWhich means of payment are accepted?<\/strong><\/h4>\n\n\n
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\n\n\n\nHow does the loyalty card work?<\/strong><\/h4>\n\n\n\n
(Tramp\u00d4forest not included)<\/p>\n\n\n\n
\n\n\n\nAre their any age limits?<\/strong><\/h4>\n\n\n\n
\n\n\n\nWhat are the parking options? Is there a charge for parking?<\/strong><\/h4>\n\n\n\n
\n\n\n\nHow much time do I expect to spend on site?<\/strong><\/h4>\n\n\n\n
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\n\n\n\nI have a disability, can I climb trees? <\/strong><\/h4>\n\n\n\n
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\n\n\n\nDo I need any special equipment?<\/strong><\/h4>\n\n\n\n
\n\n\n\nIn case of rain, is the activity doable?<\/strong><\/h4>\n\n\n\n
\n\n\n\nIs there a picnic area?<\/strong><\/h4>\n\n\n\n
\n\n\n\nIs there anything for purchase?<\/strong><\/h4>\n\n\n\n
\n\n\n\nCan I bring food or drinks? <\/strong><\/h4>\n\n\n\n
\n\n\n\nDoes everybody pay?<\/strong><\/h4>\n\n\n\n
\n\n\n\nAre there any interesting things to see or do if I stay for a walk in the forest while waiting for my children?<\/strong><\/h4>\n\n\n\n
\n\n\n\nCan I come to the park with a dog\/cat?<\/strong><\/h4>\n\n\n\n
\n\n\n\nIs there a place where I can leave my things?<\/strong><\/h4>\n\n\n\n
\n\n\n\nWhat is the height of the games? <\/strong> <\/h4>\n\n\n\n
\n\n\n\nAre there accompanying requirements?<\/strong><\/h4>\n\n\n\n
Children between 2 and 3 years old<\/strong><\/h5>\n\n\n\n
Children between 4 and 6 years old<\/strong><\/h5>\n\n\n\n
Children between 7 and 9 years old<\/strong><\/h5>\n\n\n\n
Teenagers between 10 and 13 years old<\/strong><\/h5>\n\n\n\n
Teenagers between 14 and 17 years old<\/strong><\/h5>\n\n\n\n
\n\n\n\nHow restrictive are the age categories?<\/strong><\/h4>\n\n\n\n
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\n\n\n\nIs an initiation mandatory if I am used to doing it?<\/strong><\/h4>\n\n\n\n
\n\n\n\nI\u2019m late for departure, what happens in that case?<\/strong><\/strong><\/h4>\n\n\n\n
\n\n\n\nWhat happens if my child doesn\u2019t meet the height requirement?<\/strong><\/strong><\/h4>\n\n\n\n
\n\n\n\nAm I really safe in your acrobatic park? What security system do you have in your park?<\/strong><\/strong><\/h4>\n\n\n\n
\n\n\n\nWhat is the maximum weight for tree climbing?<\/strong><\/strong><\/h4>\n\n\n\n
\n\n\n\nWhat are your prices?<\/strong><\/strong><\/h4>\n\n\n\n
\n\n\n\nWe are a company and would like to privatize all or part of the park, is that possible?<\/strong> <\/h4>\n\n\n\n
\n\n\n\nWhat are the refund conditions?<\/strong><\/h4>\n\n\n\n
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\n\n\n\nWhere is the park?<\/strong><\/h4>\n\n\n\n