{"id":1336,"date":"2019-06-27T15:11:42","date_gmt":"2019-06-27T13:11:42","guid":{"rendered":"https:\/\/www.foretadrenaline.com\/rennes\/?page_id=1336"},"modified":"2026-06-24T14:58:46","modified_gmt":"2026-06-24T12:58:46","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.foretadrenaline.com\/rennes\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n
Welcome to the frequently asked questions page for For\u00eat Adr\u00e9naline Rennes. Are you planning a tree-top adventure or an outdoor activity in Ille-et-Vilaine? Find all the practical information you need to plan your visit to the heart of Parc des Gayeulles, Rennes\u2019 largest green space.<\/p>\n\n\n\n
Our adventure park is ideally located in the heart of the Parc des Gayeulles: We strongly recommend making a reservation on our website. It\u2019s completely free and quick. To ensurethe best quality of service, please arrive at the park\u2019s reception desk 20 minutes before your exact reservation time.<\/p>\n\n\n\n Tree-top adventure: 2.30 hours of activity. The park offers tree-climbing courses suitable for children as young as 2 years old!<\/p>\n\n\n\n They must be supervised by an adult at all times. This course is designed so that the adult can accompany the child from the ground. The accompanying adult doesn\u2019t pay an admission fee. If two adults accompany the child you can each take turns looking after the child and participating in the adult activity. You will only pay for one adult entry in this case. However the security briefing will be mandatory for both adults.<\/p>\n\n\n\n We require at least a ground supervision (free of charge). If your child climbs the \u201cKoala\u201d or \u201cIguane\u201d courses, you have to climb with them. In this case you will only pay a Kid 1 accompanying adult price (13\u20ac). For groups of 2 adults or more, only one adult gets the Kid 1 accompanying adult price. The other adults pay full adult price (23\u20ac) if they want to climb on other courses.<\/p>\n\n\n\n They can climb independently, but an adult has to watch them from the ground. As for the Kid 1, an adult can accompany them by paying a reduced Kid 2 accompagnying adult price (16\u20ac). You can also pay full adult price (23\u20ac) to have access to all the courses of the park.<\/p>\n\n\n\n They can climb independently, but an adult has to be present in the park.<\/p>\n\n\n\n The adult doesn\u2019t have to stay in the park but in that case, they must sign a parental discharge at the front desk.<\/p>\n\n\n\n If the child or teenager is between two age categories or wants to follow the upper age category, they may be able to move into it under certain conditions:<\/p>\n\n\n\n In that case, you will have to go back to reception to pay an additional fee<\/p>\n\n\n\n The safety briefing at the beginning of the activity is MANDATORY even if you have already done acrobatic courses in the trees in another park or at For\u00eat Adr\u00e9naline in previous years.<\/p>\n\n\n\n If you have already been to For\u00eat Adr\u00e9naline in the current year, we will check your knowledge of the park\u2019s instructions (legal obligation). You can tell us at the reception and at the equipment platform and we will then allow you access to the courses by only having you go on our test course before our general briefing.<\/p>\n\n\n\n You are required to watch a video briefing and complete an introductory session on our test course, supervised by a qualified operator.<\/p>\n\n\n\n All courses are equipped with a continuous lifeline system. A forestry expert and a playground safety inspector inspect the site annually, and we are regularly audited by the DDCS.<\/p>\n\n\n\n Finally, For\u00eat Adr\u00e9naline employs and trains its own course builders (we build tree-top adventure courses and net courses in France and abroad, in addition to maintaining existing parks). How do the introductory session, briefing, and initial instructions take place?<\/p>\n\n\n\n Safety always begins on the ground. Before heading up into the trees, everyone\u2014beginners and experienced participants alike\u2014must go through our introductory area. Yes, we welcome people with disabilities: mental, visual, hearing and motor. Climbing in the trees can be done under certain conditions:<\/p>\n\n\n\n We provide safety equipment (harnesses). You don\u2019t need a helmet and gloves for the activity. However, you can bring your own equipment (helmet and gloves) if you wish. Otherwise we sell gloves at the rfront desk at the price of \u20ac3 per pair.<\/p>\n\n\n\n We advise you to wear a sporty and casual outfit. Footwear that does not hold the ankle, skirts, dresses, open-toes shoes and heels are prohibited. Hair must be tied. Piercings as well as T-shirts or tank tops revealing the belly are STRONGLY NOT RECOMMENDED.<\/p>\n\n\n\n In case of rain don\u2019t forget your waterproof coat.<\/p>\n\n\n\n Tree climbing is a weather-dependent activity. For\u00eat Adr\u00e9naline reserves the right to suspend or adjust activities depending on weather conditions.<\/p>\n\n\n\n For your safety: in the event of a thunderstorm, strong winds, heavy rain, or extreme heat, the activity may be adjusted (closure of certain courses\/activities, early or delayed closing); the park staff may also decide to suspend activities and close the park. Picnic tables are available, but we cannot reserve them for you.<\/p>\n\n\n\n We sell cold drinks and sodas, as well as organic fruit juices. We also offer a selection of cookies and prepared meals in jars.<\/p>\n\n\n\n Don\u2019t forget to bring a water bottle, as there are no drinking water fountains within the park.<\/p>\n\n\n\n You\u2019re welcome to have a picnic, enjoy a snack, or bring your own meal to the park. Free lockers are available. Pets are welcome in the park as long as they are kept on a leash.<\/p>\n\n\n\n Whether it\u2019s a team-building event or a corporate seminar, a school field trip (elementary, middle, or high school), a recreation center outing, a children\u2019s birthday party, or a bachelor or bachelorette party, we offer custom packages!<\/p>\n\n\n\n Any complaint must be addressed to the For\u00eat Adr\u00e9naline or Corsaire Aventure parks customer service :<\/p>\n\n\n\n After having referred the matter to the customer relations department and in the absence of a satisfactory response within 60 days, the customer may refer the matter to the Tourism and Travel Mediator, whose contact details and procedures for referral are available on its website: mtv.travel<\/a><\/p>\n","protected":false},"excerpt":{"rendered":" Tree-Top Adventure Park in Rennes \u2014 For\u00eat Adr\u00e9naline Parc des Gayeulles Welcome to the frequently asked questions page for For\u00eat Adr\u00e9naline Rennes. Are you planning a tree-top adventure or an outdoor activity in Ille-et-Vilaine? Find all the practical information you need to plan your visit to the heart of Parc des Gayeulles, Rennes\u2019 largest green…<\/p>\n","protected":false},"author":2,"featured_media":255,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-1336","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\n
By public transportation (STAR Network)<\/strong>
\u2013 Metro Line B \u2013 Gayeulles Station, then a 15-minute walk
\u2013 Bus Line C5 to the \u201cGayeulles piscine\u201d stop, then a 5-minute walk to the park.
Rocade Nord \u2013 Exit 14 \u2013 Porte de Maurepas \u2013 Maison Blanche
Then follow the signs for \u201cBase de loisirs des Gayeulles \u2013 Piscine \u2013 Camping\u201d
Our parking lot is located across from the entrance, next to the campground\u2019s parking lot.
Please note: Parking along the road is prohibited!
For\u00eat Adr\u00e9naline assumes no liability for the loss or theft of personal belongings left in your vehicle.
We have lockers for your belongings.
By bike:<\/strong>
The park is accessible by bike, about 20 minutes from downtown.
Bike paths are available along most of the route.
A bike parking area is available upon your arrival at the park.<\/p>\n\n\n\n
\n\n\n\nIs a reservation required?<\/h4>\n\n\n\n
During peak times, we cannot guarantee you a spot if you haven\u2019t made a reservation.
Book your activity on our website and enjoy discounted rates on select time slots.<\/p>\n\n\n\n
\n\n\n\nHow muuch time should I allow at the park, and when should I arrive<\/strong>? <\/h4>\n\n\n\n
Tree-top adventure + Tramp\u00d4forest: 3 hours of activity (2 hours and 30 minutes of tree-top adventure + 30 minutes of Tramp\u00d4forest)
Tramp\u00d4forest\u00ae only: 1 hour of activity.
Scavenger hunt: 1.30 hours of activity
PLEASE NOTE: The last entry are 2.30 hours before the closure time (1.30 hour for the Tramp\u00d4forest).<\/p>\n\n\n\n
\n\n\n\nWhat is the minimum age?<\/strong><\/h4>\n\n\n\n
\n\n\n\nAre there accompanying requirements?<\/strong><\/h4>\n\n\n\n
Children between 2 and 3 years old<\/strong><\/h5>\n\n\n\n
Children between 4 and 6 years old<\/strong><\/h5>\n\n\n\n
Children between 7 and 9 years old<\/strong><\/h5>\n\n\n\n
Teenagers between 10 and 13 years old<\/strong><\/h5>\n\n\n\n
Teenagers between 14 and 17 years old<\/strong><\/h5>\n\n\n\n
\n\n\n\nHow restrictive are the age categories?<\/strong><\/h4>\n\n\n\n
\n
\n\n\n\nIs an initiation mandatory if I am used to doing it?<\/strong><\/h4>\n\n\n\n
\n\n\n\nAm I really safe in your adventure park? What safety system do you have in place?<\/strong><\/h4>\n\n\n\n
This ensures you remain secured from the start of the course to the end, allowing you to enjoy the activity in complete safety.
Unlike a double-carabiner system, you cannot unhook yourself without the assistance of an operator.<\/p>\n\n\n\n
You\u2019ll first watch an explanatory video briefing detailing the basic safety guidelines and how the equipment works.
Next, each participant must complete a low-height test course under the watchful and supportive eye of our professional operators to demonstrate their skills.<\/p>\n\n\n\n
\n\n\n\nI have a disability, can I climb trees? <\/strong><\/h4>\n\n\n\n
\n
\n\n\n\nDo I need any special equipment?<\/strong><\/h4>\n\n\n\n
\n\n\n\nAre there any contraindications for participating in the tree-top adventure course? Is there a weight limit?<\/h4>\n\n\n\n
We set the maximum weight limit at 100 kg.
For your safety, we will not allow anyone exceeding this weight limit to participate
We strongly advise against participation for anyone with health conditions that could be aggravated by physical activity.
The activity is prohibited for pregnant women.
The activity is also prohibited for anyone who is intoxicated or has consumed substances that could impair their abilities.<\/p>\n\n\n\n
\n\n\n\nCan the activity take place if it rains?<\/strong><\/h4>\n\n\n\n
The activity will go ahead in light or moderate rain.
If you would nevertheless like to cancel your activity, please let us know as soon as possible.<\/p>\n\n\n\n
We are committed to notifying our customers as quickly as possible.<\/p>\n\n\n\n
\n\n\n\nCan we have a picnic or buy food on site? Is there drinking water available?<\/strong><\/h4>\n\n\n\n
Recycling bins are available<\/p>\n\n\n\n
\n\n\n\nWhere can I store my personal belongings while I’m climbing?<\/strong><\/h4>\n\n\n\n
The park assumes no responsibility for loss or theft.<\/p>\n\n\n\n
\n\n\n\nAre pets allowed?<\/strong><\/h4>\n\n\n\n
\n\n\n\nGroups, Seminars, Bachelor\/Bachelorette Parties, School and College Field Trips: Can we organize an outing to the park?<\/strong><\/h4>\n\n\n\n
\n\n\n\nWhat are the refund conditions?<\/strong><\/h4>\n\n\n\n
\n