What are the other parks?
“Forêt Adrénaline” in Carnac. “Gayeulles” close to Rennes and “Corsaire Adventure” in Saint-Père near Saint-Malo.
What measures are in place as part of the Covid-19?
Are reservations needed?
You can make a reservation without any cost to you and stil enjoy some saving my reserving on line. Or feel free to contact us at 02 90 84 00 20 (Carnac), 07 81 40 78 11 (Saint-Père), 06 31 05 57 80 (Rennes) between the hours of.
Which means of payment are accepted?
Are their any age limits?
There are courses for different ages starting at 2yrs old (Carnac and Rennes) and 4yrs old (Saint-Père).
I have a disability, can I climb trees?
Yes, we welcome people with disabilities: mental, visual, auditory and motor. Climbing in the trees can be done under certain conditions.
- The person must be able to carry out the activity independently because the operators are present for all the participants.
- For more information, do not hesitate to call us.
- In case of impossibility to do the activity, we will refund your registration at the end of the test courses.
Do I need any special equipment?
Nope. All equipment for safe enjoyment is provided with your entrance fee.
Except for shoes. See acceptable attire.
What attire is best ?
Closed-toed shoes that stay on are a must. No negotiations on that one. If it looks like rain bring a light rain jacket just in case.
What happens if it rains?
The park will stay open unless it is raining too hard or there is a storm. If it rains too hard activities will be suspended temporarily. If it storms the park will close.
Is there any thing for purchase?
We sell light snacks (chocolate bars, water and soft drinks)
Don’t forget your own water as there is any potable water available.
Does everybody pay?
Only people who use the climbing structures pay. If you accompany climbers it’s free for you.
Can we come to the park with a dog / cat?
Pets are welcome at the park as long as they are on a leash.
Is there a place where I can leave my things?
Lockers are available at the equipment platform to put your stuff during the activity.
Are there accompanying requirements?
All children under 14 must be accompanied by an adult at all times. Accompanying adults must remain in the park with the child.
Children 15 &16 years old do not need an accompanying adult, but the responsible adult must sign a waiver.
Children between 2 and 4 must be supervised by an adult at all times. This course is designed for the adult accompany the child from the ground. The accompanying adult doesn’t pay an admission fee. If two adults accompany the child you can each take turns looking after the child and participating in an the adult activity. You will only pay for one adult entry in this case. However the security briefing will be obligatory for both adults.
Children between 4 and 6, climbing the “Ouistiti” and “Marmotte” it is necessary for you to accompany them from the ground. There is no entrance fee for this. If your child climbs the “Panda” or “Koala” course we advise you to climb with him. In this case you will only pay a “Kid1” accompanying entrance fee(10 euros). In groups of 2 or more adults only one adults gets the “Kid1” fee. The other adults pay full entrance fee if they are going to climb.
Children 7 and older can climb independently. An adult can accompany them by paying a reduced fee “Kid2”.This fee schedule allows for the adult to climb all of the courses as long as one adult stays with the child.
How restrictive are the age categories?
If your child is close to the next category and want to have access to the more advanced they may as long as they meet these requirements:
- meet minimum height requirement
- be accompanied
- obtained expert certification
- be observed by on the the parks safety experts
- pay the entrance fee for that category
Is the safety course required every time?
Safety video and briefing is required once a year even if you have done the course the same year, but in a different park. If you have already done it at THIS park you must notify the associate in the ticket booth.
Be ready to attend the safety course on time if not you will have to wait until the next group departure. We recommend that you be there 15 minutes early as all harnesses will be put on before the safety course begins. We cannot delay the departure times and if possible you will be able to depart with the next group depending on available space in the next group. So to be sure you don’t loose your reservation please be on time.
What happens if my child doesn’t meet the height requirement?
The safety affiliate on the course will determine if an exception can be made.
What are your prices?
What are the complaint procedures?
Any complaint must be addressed to the Forêt Adrénaline or Corsaire Aventure parks customer service :
– at the reception desk or
– at firstname.lastname@example.org / email@example.com / firstname.lastname@example.org or
– by phone : +33 9 62 02 42 99 (carnac) / +33 6 31 05 57 80 (rennes) / +33 7 81 40 78 11 (corsaire).
After entering the customer relations department and failing to a satisfactory response within 60 days, the customer can contact the Tourism and Travel mediator, whose contact details and referral methods are available on his site: www.mtv.travel